Returns & Refunds

Thank you for your business at TerraScape Supply. If you are not completely satisfied with your purchase, please contact us and we will do our best to satisfy you.


Product cannot be returned once it is delivered. To be eligible for return, your product must not be dumped off of our trucks.

  • You must have a receipt or proof of purchase.
  • A 20% restocking fee ($15 minimum) will be applied to returned product.


Once your product comes back and the return is approved, your refund will be processed, and you will be notified. The refund will be applied to your credit card or original method of payment. You will receive the credit on your credit card within a certain amount of days, depending on your card issuer’s policies. A 20% restocking fee ($15 minimum) will be applied to your refund.

Delivery / Shipping Policy

Delivery price will be calculated before you complete your online order. Deliveries will be scheduled within a one to two business days. We will call or email within 24 business hours of placing your order to confirm date.
If your item needs shipped, we will communicate cost and method with you prior to shipping.

Privacy Policy

TerraScape Supply is committed to your privacy. We do not sell, rent, or share your personal information with any third party. All online orders are protected by the highest level of encryption and processed by a secure server. You can read our Privacy Policy here.

Contact Us

If you have any questions on your return and refund, please contact us.

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Our Purpose

To provide the best products and service for the landscape industry we love. Inspire, invest in and purposely serve our customers.

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Our Mission

To operate a fiscally sound, well-advised company with team members motivated by responsibility, a positive work environment and personal opportunity.

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Our Vision

To connect our customers to God’s creation by the products we sell and live out the Bible principles of honor, equity, and service, even if it comes at a cost to our business.

Why work with
TerraScape Supply?

Knowledgeable Team

From sales to delivery, our team is here to help you find the products that are right for you and your backyard.

Source of Inspiration

We want to help you with your next project, whether it’s our helpful team or wide range of displays at our store.

Customer Service

We offer only the best in products, and we strive for complete customer satisfaction if something doesn’t meet our standards.

Organized Yard

Our yard is kept clean and organized to make your experience as easy and clean as possible!