Returns & Refunds
Thank you for your business at TerraScape Supply. If you are not completely satisfied with your purchase, please contact us and we will do our best to satisfy you.
Returns
Product cannot be returned once it is delivered. To be eligible for return, your product must not be dumped off of our trucks.
- You must have a receipt or proof of purchase.
- A 20% restocking fee ($15 minimum) will be applied to returned product.
Refunds
Once your product comes back and the return is approved, your refund will be processed, and you will be notified. The refund will be applied to your credit card or original method of payment. You will receive the credit on your credit card within a certain amount of days, depending on your card issuer’s policies. A 20% restocking fee ($15 minimum) will be applied to your refund.
Delivery / Shipping Policy
Delivery price will be calculated before you complete your online order. Deliveries will be scheduled within a one to two business days. We will call or email within 24 business hours of placing your order to confirm date.
If your item needs shipped, we will communicate cost and method with you prior to shipping.
Privacy Policy
TerraScape Supply is committed to your privacy. We do not sell, rent, or share your personal information with any third party. All online orders are protected by the highest level of encryption and processed by a secure server. You can read our Privacy Policy here.
Contact Us
If you have any questions on your return and refund, please contact us.
